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Emergency Services

Emergency Services

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Orcas Island Fire and Rescue will host a community forum at 5:30 p.m. Tuesday, November 26, 2013 at the Eastsound Fire Station (45 Lavender Lane) to provide citizens with accurate information regarding EMS transport. They will also listen to attendees' concerns.

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San Juan Island EMS and MedEvac/Island Air Ambulance won the 2013 Fixed Wing Award of Excellence awarded by the Association of Air Medical Services (AAMS. San Juan Island EMS Chief and other EMS employees attended the national conference October 21 in Virginia Beach, Virginia where they were presented with the award.

The Fixed Wing Award of Excellence is a competitive industry leadership voted recognition of an individual/team that has made significant contributions to enhance the development or promote the improvement of patient care and/or safety, specifically in the fixed wing component of the air medical transport community.

The award is sponsored by LifePort, Inc, A Sikorsky Aerospace Services Company.

Island Air provides basic air transport at no cost for islanders who live in the hospital district. The patient's insurance is billed and the district covers the rest of the cost.

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Anyone who has suffered losses due to the 10-day phone outage can fill out an online form from the San Juan County Department of Emergency Management.

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PRESS RELEASE: As previously messaged, CenturyLink experienced voice communication outages earlier this afternoon, services were restored for the majority of residents at 5:10 p.m.

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All Rock Island DSL traffic is now routed away from CenturyLink infrastructure to Rock Islands. Rock Island owner Mike Green said, This relieves the Opalco link of about 100Mb of transport, which should help ease some congestion for the rest of the DSL subscribers on San Juan Island.

The problems affecting local cell phone service have been fixed by CenturyLink. At the November 12 forum in Friday Harbor. The CenturyLink representatives were informed of problems with cell service.

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CenturyLink Press Release: The blockage that was reported on Orcas Island, Tuesday, November 12, was caused by call volumes exceeding capacity and Orcas Island customers that tried making calls while CenturyLink was at 100% were not able to make any calls including 911.

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CenturyLink crews restored services, including all voice and high-speed Internet, to the San Juan Islands Friday morning, November 15. Crews worked overnight in the rain to connect the new fiber that was laid yesterday.

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Lopez 911 not working as of 10:15 a.m.

CenturyLink Press Release: CenturyLink services may experience intermittent disruptions throughout the day (Thursday, November 14) in voice, 911, and data services as we continue with the restoration effort.

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CenturyLink will be hosting a public forum from 3 to 6 p.m. Thursday, November 14 at the Orcas Senior Center to address any concerns from customers regarding the underwater fiber cut. The senior center is located at 62 Henry Road in Eastsound.

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A county resident received a phone call on Monday evening from IT Max Support. The woman, speaking very fast with a strong mideast accent, said there was a virus in the resident's computer.

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CenturyLink restoration efforts on the barge are temporally suspended due to inclement weather and 40 knot winds.

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